Responsible Managers Get Results : How the Best Find Solutions—Not Excuses by Gerald Faust, Will Phillips & Richard Lyles Hardcover—256 pages (April, 1998) Amacom Various Reviews Rollie Adams—Director of the Strong Musuem says, "If you are a manger and can read only one book this year, be sure it's this one. It contains the right tools for building a successful organization." Robert Janes—Former President and CEO, The Glenbow Museum—The most financially self sufficient of Canada's ten largest museums says, "There is something here for the leaders in any organization who aspire to be intelligent and caring." From The Publisher:—Responsible Managers Get Results shows you how to master the two crucial skills of a responsible manager—problem solving and getting people to work together. With those skills and the detailed, step-by-step guidelines and procedures the book provides, you will be able to: focus your organization (and yourself) on producing the skills, attitudes, and abilities that form the foundation of responsibility; break down barriers to taking responsibility that exist in society as a whole, as well as in individual and corporate mind-sets; initiate and sustain meaningful change. Enhance collaboration and team efforts throughout your organization; elevate problem-solving to a strategic, ongoing process and develop optimal solutions to problems using a proven seven-step method; overcome organizational cultures that block teamwork; design effective teams and manage group processes to produce desired results; and create an organization that inspires responsibility in its workforce, and more. Available direct from: REX Roundtables for Executives 1399 Olive Mesa Court Poway, CA 92064 $14.95 Shipping $4.05 Priority Mail Book Description What makes a successful manager? Intelligence,leadership, prowess, outstanding organizational skills, just plain old perseverance? These are not enough, say the authors. Responsibility—being responsible enough to do what it takes to produce the necessary results — is the prime determinant of management (and business) success. This book contains detailed, step-by-step guidelines and procedures for developing the two key skills of a responsible manager—problem solving and getting people to work together. Using those skills, readers will enhance collaboration throughout their organizations to develop optimal solutions to problems using an original seven-step method and design effective teams and manage group processes to produce results, and more. Managers, trainers, and HR professionals disillusioned with quick-fix fads will find this fundamental approach to success refreshing and invaluable. Gerald Faust, PhD is president of Faust Management Corp. and a world-renowned speaker on management issues. Richard Lyles, PhD is CEO of Blanchard Training and Development Will Phillips is the founder and president of REX—Roundtables for Executives. Amazon Reviewers: A reader from USA, September 26, 1998. "A positive way to integrate work and life. The authors focus a bright light on the vital role and enduring quality of personal responsiblity in the work place. Imagine if each of us really did take responsibility for customer satisfaction, getting the right results, and problem solving! We could really make our workplaces stages for personal satisfaction, even joy. This is the future the authors believe in and they've provided a strong tool set in the book to help us get there." A reader from Minneapolis, MN , August 31, 1998. "A clear and concise approach for improved results. The focus here is on the end results, the outcomes of management action. The authors present a systematic, thoughtful, practical and step by step method of achieving better results by becoming more effective as problem solvers and its told in story format with interesting and captivating vignettes. Includes several chapters on team building, the elements of team effectivness, and teams that work." From Gainesville, Florida , August 24, 1998. "It makes you take responsibility for results not activities. Most of my executive staff has read the book. We are now making our top line managers read it. We can now all talk in terms of the final outcomes not just the activity. We have all agreed to be responsible for the end result. This book will make us a better company." A reader from Los Angeles, California , July 16, 1998. "A great book that gets results! This book should be required reading for any management position. A useful guide for achieving positive results."